IMHO, they don't care and just want to use the community for support that they don't have to pay for, and applications that they don't have to pay for.

If they were intently concerned they would be watching and listening to this forum, the Maemo.org forums, and their own posts. They would be pro-active to issues brought up by the community, and we would hear from them in an official capacity.

I know there are great folks that care at Nokia (such as yourself), and y'all listen, but we still have not heard anything "officially" in the form of an apology or explanation. Also the haphazard way that the email notification were worded, or the lack of wording gave me the impression that not much thought went into it. Not to mention how many times we were told that "next week ..." something would happen and nothing ever happened. First we were told "next week" the codes would be active, then the Canadians were told that "next week you will get further details", and according to Jay they have not heard anything.

Others may feel my opinions are wrong.... but at the end of the day it's been over 2 months since I got this code, and I've been told 2 or 3 times that the codes were active and it still does not work. I have also not yet received or read anything that sounds sincere or shows concern for the problem.

Sadly customer service is a dieing art, and so rare to see.

Please don't take my comments personally, and thank you for the input you have contributed to this community, it is appreciated.