did you really come across any "huge" company that REALLY listen to their voice of customer??? LOL

From my experience:

1. Nokia - NEVER
2. Apple - IGNORE (then make some funny excuse)
3. SAMSUNG - DON'T CARE (not even replying, but keep pushing their gadgets hw profile highier and highier)
4. Whatsapp - donno (as of current I don't think non of the Meego users never really mail/petition to them for official client support)

This community is the best I've met so far regarding community development (as previously before owning N9 already lots forumer mention about the stronghold for Maemo community)

But the sad news is that all those official company never really appreciate how their own "fan group" help them to promoted their sale figure... sad sad sad