No doubt Nokia is a mess, but, surely the burning platform memo did not help the transition, it pissed off the loyal Symbian fans for one, not to mention killing MeeGo after releasing N9 without even having a finished WP phone to offer instead. I don't think they couldn't get Harmattan right, as shown by the UI designs, I think they wanted to prove that they could bring something new and fresh so badly. Again.....Swipe was first used on Neonode's N1. The 80/20 studio came up with the N9 UI concept borrowing ideas from webOS that borrowed ideas from Neonode.