Now that I have the "repaired" unit back in my possession, I will tell you all something that will make your hearts sink. I STILL CAN'T TURN MY TABLET BACK ON WHENEVER I WANT. They sent back the same unit, with notes that were not as detailed as I had expected. "Fault Information: NO PWR UP/DOWN / INTERMITTEN" and "Repair/Parts Used: Full Software Upgrade & Phone Reset"