So I ended up returning the N800 to Tigerdirect.ca. They took it back without a problem. I then ordered a new N800 - I got it today - fired it up and everything works!! Skype was a single button install and works perfectly. Don't let Nokia tell you it is Skypes problem, or that they don't support 3rd party items, like they told me. It was a hardware problem whether they want to admit it or not. Thank goodness I purchased the Nokia from a company stands behind what they sell.