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Posts: 1,648 | Thanked: 2,122 times | Joined on Mar 2007 @ UNKLE's Never Never Land
#902
Originally Posted by R59 View Post
My MfE stopped working just about a week ago. Everything was fine, the sync working a treat.
Now - nothing, all I get is "Connection to server failed" and "check account settings".
Well, I've checked, and they're all correct.
I can connect to the OWA service via the browser/firefox on my N9.
If I mis-spell my password, I get a "Sign in to Mail for Exhange" page come up, enter the password correctly and I get the "Connection to server failed".
At first it looked like an expired certificate issue, and there's no way to set the N9 to ignore expired certs from what I can make out. I checked with the system admin, and the certificate doesn't expire until next year. So I've downloaded a copy of it, and added it to my phone. But still, I get the same error.

I think it's an Exchange issue, not the N9, but the client that provides the email service (one of my customers) said that (a) my N9 is an unsupported device by them, and (b) all their iPhone users are getting on OK!

Any hints and tips?

I've tried deleting the account from the phone, rebooting and re-entering the details, etc..

Kind Regards

Rob.
They might be able to help you (Sergey_Kashin or your provider) if you provide some logs.
here are the instructions: http://wiki.maemo.org/Mail_for_Exchange_n9

Before you send them to anyone, check and remove personal info like passwords etc. from the logs.