You know, Banner, I don't want to gang up on you, but I really think you're out of line here. It seems to me like you didn't do any research on the 770 before buying one. It's not a phone.
Can you point out a place in Nokia's marketing where they say the 770 will read MS documents? Did the update make the email app worse? IMO, you should have been able to figure out it was the device for you either before you bought it or within a few hours of buying it. If it wasn't, you should have returned it then.
There appears to be one bug, that relating to time zones, and it has an easy fix. Since you've been in the software field for a while, I'm assuming you can follow the simple instructions to fix the problem. If you don't want to do that, wait for Nokia to come out with a fix, it shouldn't be long. Either way, your response is way over the top.
Sounds to me like you should be upset with yourself for not checking to make sure the device met your needs before buying it, and now you'd rather blame Nokia than take the responsibility yourself. I don't think the 770 is perfect. Far from it. But I knew what I was getting when I bought it. You should have, too. If you didn't, you have no one to blame but yourself.