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djdas's Avatar
Posts: 77 | Thanked: 49 times | Joined on Apr 2010 @ Italy
#27
Originally Posted by pichlo View Post
A "lifetime support" for a Foo6000 graphics card applies only until Foo Graphics Ltd switch to a more modern product line Foo6100. Bad luck if your Foo6000 card breaks a week after the switch.
No, this is called warranty and is for defective products.

Originally Posted by pichlo View Post
From a customer's point of view, it is better to have fixed-term support for fast-evolving product lines than "lifetime support".
From a customer's point of view it's better to know what you buy and have clear knowledge of the kind of company you're supporting with your money! From my point of view (and from the point of view of my job) customers are fundamental and their respect is the most important thing. Fooling them is always counterproductive.

Originally Posted by pichlo View Post
please note that they did not specify how the maps are going to be updated. It seems that due to the lack of backwards compatibility (see post #10), they've opted for updating the maps through a software update. Not the best but it's what you get in a new, fast evolving software.
Not if you design your software well....or if you're a honest company