Hello! Sorry for my absence and updates these days. Had some things to take care of. Ok back to the problem, the situation is like this: I've done some research on Phoenix software, it seems pretty simple but I cant get to work. Every time I try it, after pressing the "..." button and after than "OK" button to select firmware it keeps giving me an error saying: "Currently selected data - package retrieval failed: 0x840E0818 (-2079455208) -Framework: The digital signature verification failed because the signature file could not be found." Haven't found any solution about it yet. Also I could even get any info for the phone from Phoenix, it doesn't recognize the phone at all. I managed to find some info which seems pretty confusing (maybe only to me). The phone IMEI (which is stamped on the top of the phone, when you open the USB and SIM cap) its the same with the IMEI on the phone box. The strange part is that the name of the phone on the box is: "N9 NV LTAU CYAN/AZUL" but the name of the phone suggested from the SIM tray is "NDT LTA Cyan 16GB" Any idea on what does this mean, or its the same thing?