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Posts: 4,672 | Thanked: 5,455 times | Joined on Jul 2008 @ Springfield, MA, USA
#1433
Originally Posted by switch-hitter View Post
This wouldn't have been allowed to happen if NOKIA had been a French or German company rather than Finnish, their respective governments would've been all over it like a rash.

It'll be interesting to see if they step in when Microsoft tries to pick up NOKIA's patent portfolio for a song.
My opinion: The Finnish board members, shareholders and government there have proven that they have no pride and no backbone. Go ahead and try to explain to me how they DO, given how this company (which supposedly was the pride and joy of the Finnish economy) was mishandled so badly as to look intentionally sabotaged by a mole from Microsoft and just let it KEEP ON happening all the way up to the point of trying to sell it off to a foreign company. I mean--come on! People were already making that point WAY, WAY back when he was first hired as the new CEO. Everybody could SEE it. That's a lack of pride and a lack of the integrity to step in. The truth is the truth, no matter how ugly it is. For all the damage they have done, money lost and jobs lost... Nokia's executives, shareholders and the government of Finland should be ashamed and feel bad for their part in making it happen or allowing it to get to this point. Again, just my opinion but.. man, it just seemed so obvious all along.

Originally Posted by RFS-81 View Post
And Nokia messed up maemo/meego big time, by not diverting enough resources to it, until it was at least 5 years too late.
Well, that.. and for not listening to their customers. How many times did everybody complain about security issues, bugs and other problems over the years and see the now infamous 'NOFIX' or 'FIXED IN [NEXT VERSION--ONLY SOLD ON A NEW DEVICE]' ... for BUGS and things that clearly COULD be fixed if they either DID fix them or open-sourced those portions?! Not new features... FIXES. Not to mention the PARTS for the hardware that were impossible to get so that you could fix them. Physical PRESENCE to have somewhere to return or repair Nokia devices face to face with a person wherever they are sold, too--that would have made a HUGE difference. Funny how that's EXACTLY what Apple has been doing for a long time with their own stores and inside sections of other stores, Samsung is has already started doing now (putting their own people in Best Buy stores all over the US, for example) and now even Microsoft has started to plan to do. I've been suggesting EXACTLY that for YEARS to Nokia and Maemo. Even a simple little kiosk in the mall would have made a HUGE difference.

For my part, I think I easily would have continued buying and spreading word of mouth to keep buying Nokia stuff if Nokia simply listened to what we wanted and delivered on it (support, parts and presence). Instead, I had to tell everybody what a frustrating mistake it was to have to deal with Nokia as a customer and ended up pushing what ACTUALLY, surprisingly, worked out better for me and everyone I deal with: Android vendors (Motorola, Samsung, etc.). Sadly, it wasn't what I really wanted but it did evolve rapidly to provide everything people asked for and, most importantly, Google and the vendors listened to their customers. Nokia missed the boat by simply not listening to their customers and giving them what they want. I can't say it enough because it is the most basic premise of business relationships with customers.
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Nokia's slogan shouldn't be the pedo-palmgrabbing image with the slogan, "Connecting People"... It should be one hand open pleadingly with another hand giving the middle finger and the more apt slogan, "Potential Unrealized." --DR