This is my email to Whatsapp Inc...and theri reply:


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Jul 30 04:29 (PDT)

Good morning, it´s a lot of days i was trying to access my whatsapp
account...and i have NO REGISTRATION.

I have warned with two generic messages: first "server error" ( for some days) and after "server blocked" or something like this.

Please...can you check this errors??? can you check the state of my account: +39XXXXXXXXX ?

I have used the service in correct way...so i think there is a technical problem or a mistake.

I need a reply.

Many greetings

Tommy

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WhatsApp Support
Aug 4 (6 days ago)

to Tommy
##- Please type your reply above this line -##
Hi,

We apologize that we have not gotten back to you yet. Please make sure to visit our FAQ page if you have not already:
http://www.whatsapp.com/faq/

One commonly asked question is about supported devices. You can find the answer to that question here:
http://www.whatsapp.com/faq/en/general/20951556

If you are still experiencing the issue you wrote in about, and the above information does not help, please reply to this email.

If you have not done so already, please include the below in your reply:

1. Which mobile device you use (the more detail the better)
2. Which OS your device runs
3. Your phone number in full international format (+ Country code Area code Phone number)
See this article for details: http://www.whatsapp.com/faq/en/general/21016748
4. WhatsApp version (go into WhatsApp > Settings > About to retrieve this info)

We will try our best to get back to you soon!

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