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unfair review?
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JProkaza
2008-02-03 , 13:33
Posts: 1 | Thanked: 3 times | Joined on Feb 2008
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Hi folks
I’m the editor of the Mobile Computer site and I’m pleased to see that the N810 review has provoked so much healthy discussion.
I don’t usually feel the need to reply to such things, but I like ITT (I’m an N800 user myself and have found some useful stuff here), so I’ll try to address some of the meta-reviewers’ (I love that idea!) more negative points.
I can assure you that the reviewer did spend several days using the N810 before writing the review and I think he was pretty even-handed. I should also point out that Scott, the reviewer, is a professional journalist with many years’ experience – try Googling him sometime – and not just a blogger with an axe to grind (and that’s not to knock bloggers, of course). Review sites that are nothing more than an excuse to rehash press releases and pander to advertisers are ten-a-penny, but Mobile Computer is not one of them - just read a few of our other reviews and you'll see how fairly we treat all products.
Now it’s great that people are passionate about a product, but dare I say that this can make some people a little too forgiving of its foibles..? The purpose of a review for a mainstream site like Mobile Computer is to honestly evaluate a product for people that may know little or nothing about it, and want to know how it compares to other similar products that they may be considering.
Now whatever you think the N810 is good for, the fact remains that as a handheld internet device, it lacks some features that most people would expect to find – all of which have been covered in this thread. Nokia may well have omitted them intentionally, but it is a reviewer’s prerogative to question such decisions in the light of other products that perform a similar function. If this runs counter to some people’s own impressions of a product, then that’s inevitable – reviews are subjective, after all – and that’s why all reviews at Mobile Computer are open for reader comments.
If you think a review contains a factual inaccuracy, then you are absolutely right to complain – and point it out to the site – but accusing a review of being “lazy” and containing “misinformation” when it simply states an opinion that’s different to yours isn’t really fair.
Anyway, this is a great thread and I'd love to see you make some comments on the site. Keep up the good work!
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