One clarification regarding the 'in picking' status that I didn't realize before:
- if you look at the link you got when you pre-ordered the phone (reachable from jolla.com -> My Orders), the one that has the 'hex' order id, that one probably will keep at the 'Paid' status.
- but, if you look at the link you got by email when you completed the payment for the phone (i.e. shop.jolla.com -> MyOrder), the one with the 2xxxxxxxx or 1xxxxxxxx order id, there you can hopefully now read that your device is 'In Picking' status.