Very simple and perfectly understandable by Kabouik: 1) There is a pre-order sequence or order of Jollas. The order in which you placed your order in wave one or two. 2) Then Jolla sent out invitations to the Helsinki purchase event. These apparently went out to the first pre-orderers in pre-order sequence. So far, so good. 3) Then Jolla sent out webshop invitations, so you could complete the pre-order. This is where it all started to go wrong. They did not follow the pre-order order, but sent the webshop invitations out in some other order. Some people who pre-ordered later, got their invitations to the webshop earlier than others who had pre-ordered before them. 4) Now there is another order of orders, the sequence in which people placed those orders completions to the webshop itself. This order is dependent on the webshop invitations as well as peoples time of getting to pay the order there etc. Note that because people got invitations not in the same sequence as they made their orders, they could not complete their orders in the same order even if they were as fast as humanly possible. 5) When Jolla started shipping, they did not choose to follow the pre-order sequence, but instead apparently are following the webshop order completion sequence, which can be quite random based on when people got their invites (remember, they didn't come out in order) and when they completed their order, even if they did so before the December 2nd deadline. Even if we disregard the DNA sales and pick-ups, it seems completely inexcusable that they didn't respect the original pre-order order at this point with mail shippings. But for some reason they did not. The discrepancy between the order in point 1) and the order in point 5), added to the delays in completing the pre-orders and separate DNA sales, has caused many early orders to wait for their orders far longer than those who ordered later. There are several day one pre-orderers who are still waiting for their orders after people ordering much later have already gotten theirs. Get it now? I think Kabouik was very clear. Now, if Jolla actually told us some actual information on the shipping process we wouldn't have to keep guessing - but they seem he**bent on feeding us only PR mumbo jumbo.