One more thought:

Jolla needs their own Xbox Major Nelson, but someone who addresses the community even on a lower level, because Jolla is a small start-up and self-proclaimed Unlike. Someone who addresses these kinds of situations.

I always thought Dillon was that type of character, I thought Cybette had a similar role here, but in this process clearly Jolla decided to silence any actual information being handed out on the process. I must say I am actually very surprised to see Jolla's approach turned out this way. Not Unlike, very Unexpected to me.

Who here really believes e.g. Dillon or, say, Jolla CEO doesn't know exactly the status of the shipping process every day during this important first period in their company? I'm sure they know plenty.

They could blog about it every other day, they could tweet about it or whatever. I'm sure they have the info. They just choose not to.