maemo.org - Talk - View Single Post - Jolla tracking numbers

lupastro	2013-12-19 , 13:58
Posts: 101 \| Thanked: 77 times \| Joined on Jul 2012	#1391

This feed is really awesome. It is actually my same problem, altough I did not write it.

User ‏@user 12 Dez
@JollaHQ i need to change my delivery address, contacted care@jolla.com none confirmation. Does i need to do something else, or wait ?

Jolla ‏@JollaHQ 13 Dez
@user You have done the right thing, now please wait

User ‏@user 18 Dez
@JollaHQ Look like it wasn't enought, just found the tracking number by searching with invoice on fedex and delivery is at old address

Jolla ‏@JollaHQ 4h
@user Please get in touch with care@jolla.com to solve this, thanks.

I contacted care@jolla.com twice to change the delivery address and the only answer I got is silence. And my order is still in "Paid" status. It should not be that complicated.

EDIT: I just checked in the Jolla Care system, and it turns out that my email from a couple days has not even been assigned to an agent to be processed...

Last edited by lupastro; 2013-12-19 at 14:04.

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