I'm no Finnish VAT expert by any means so I might well be wrong in my previous calculations. Like ziller, I've too sent a query to care@jolla.com to clarify the VAT situation. Here's how I've calculated the numbers. For the current Finnish VAT rate look here: http://www.vero.fi/en-US/Precise_inf...alue_added_tax 24% of 399€ (399*0.24) is 95.76€. 399€ - 95.76€ = 303.24€ Your phone has had a flat VAT rate of (321.77€/399€=0.8064411027568922) 19.4% deducted. How they got to that figure I do not know.