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Posts: 1,390 | Thanked: 710 times | Joined on May 2012 @ Beirut, Lebanon
#54
Originally Posted by Schturman View Post
I'll explain..
When I decided to purchase, I needed to register on shop.jolla.com, but their site not have Israel in the country list (Name & Address = Billing Address) and I should insert the direct address of my friend in Swiss.
Another mistake is when I wrote my name instead of my friend.
When I completed payment I saw in the order status “Suspected Fraud”, probably because of I wrote address of my friend in the Name & Address = Billing Address form.
I wrote mail to jolla, but no answers... After two days the order status changed to "Payment Review" , I wrote mail again and again no answers...
From yesterdays I saw on my bank account that money is transferred from my account...
Hope they will answer me soon...
Payment review probably means they're checking again the details before telling you it's a scam. And since the money was transferred I think everything's gonna be just fine. And yea they need a bit of time right now because they're kinda in a pressured situation.
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