Thread: Jolla tracking numbers
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Yean3d is offline Yean3d
2014-01-02 , 10:22
Posts: 9 | Thanked: 1 time | Joined on Jan 2013
#1623
Originally Posted by zamorph View Post
Just to double-check:

You're searching with your Jolla order number? Mine has the format 200002XXX, where XXX are numbers.
My order number is 200000453. But Fedex website can't find it.

I've just had a chat with Fedex support. They say they can't find anything shipped to my address in December. I asked them to double-check and triple-check, but they just won't find anything. Weird.

On another hand, I've contacted Jolla support about this, they opened a ticket for me on ZenDesk. But still no reply after 12 days.

Jolla's shipment status is still "Shipped". I believe if I wait long enough, the device will get back to Jolla and then they can try again.