Hooking the gold triangle over the edge of the SIM card (using a length of cotton thread lassoed around the gold triangle for lift) solves the disconnect, but obviously new devices coming off the production line shouldn't have this problem. Thanks to skvark for detailing this particular solution on together.jolla.com. http://relativity.fi/jolla_sim/sim_problem.JPG Just realised there's no way to link directly to a specific comment on together.jolla.com...