My tablet came from buy.com a few weeks ago. It was $229 but with the 5% discount and a percent or so fatwallet fatcashback. It started doing the power up bug within a week or so. In fact, eventually I couldn't get it to power up at all. I've never had to return anything to buy.com before. That's always the test of customer service. Their website said only exchanges, but if I wanted it faster, I could order a new one and return the old one. Meanwhile the price dropped to $189 on the website. So I called and talked to some Indian dude who wouldn't do a refund, but said I could order a new one, and then call back and request an RMA for refund. So I did that. The new one is here. The old one is enroute back via UPS. Hopefully I get the refund OK.