You've probably thought of this already but in case you haven't, in order to encourage transfers to Neo900 UG, it would be a good idea to include in the email a list the negative points of choosing real refunds (loss of currency exchange, loss of pre-order bonus, etc.) and also list incentives such as recent developments that not everyone may be aware of (two-point multi-touch, likely to have 1GB RAM, etc.).

Note for dos1: Other than being mentioned in the December Progress Update, I couldn't find any other mention on the website of two-point multi-touch support (it doesn't seem to be under Features, Specs nor FAQ). It might be worth making this more visible. Replicant users in particular would be very interested in this feature. Maybe give this guy a ping too.