maemo.org - Talk - View Single Post - Discussing JollaOy strategy

pango	2014-08-27 , 18:03
Posts: 114 \| Thanked: 37 times \| Joined on Aug 2014	#115

Originally Posted by benny1967

The story is and always has been: Send it in for repair.

If your screen is broken, you send it in for repair. If your speaker is broken (which happened to some, IIRC), you send it in for repair. If your USB-port is broken, you send it in for repair. Yet, if your SIM-card-holder is broken, all of a sudden it turns into a semi-esotheric mythical stuff and people want "answers" and "transparency" instead of having their phones fixed?

I'm not getting it. And again, maybe it would help if you could just make up a possible "answer" you'd have expected from Jolla so that we know what you actually talk about.

I get it, that the story has been send it for repair. The SIM card case is not a case of warranty denied, of course.

It is of an explanation denied:

https://together.jolla.com/question/...e-lost-easily/

Just read it all.

If you can't see how Jolla is denying people the explanation, then you must be blind. And if you can't see how those people on the thread would have been happier with an answer, you must be doubly so.

Again, I'm saying this is not wise. An early adopter community like this would probably respond better to a little more... respect.

A very Jolla thing too. No explanation, vague promises of a future explanation, then silence. Maybe someone told them to shut up?