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Posts: 3,404 | Thanked: 4,474 times | Joined on Oct 2005 @ Germany
#116
Originally Posted by pango View Post
Sure. But the point was: Jolla would have been, in my opinion, wise to acknowledge and share through this story. It would have won them tons of goodwill from the early adopter community. Jolla could win a lot of goodwill by being more open about many things, before people get annoyed by being ignored.

Like-any-other-company answers don't do that.
I wonder what's there to acknowledge? Faulty hardware happens to reach end users all the time. This does not mean that there is a problem with hardware in general that had to be acknowledged, such as Apple's infamous external antenna, which OTOH indeed was broken by design.
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