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Posts: 114 | Thanked: 37 times | Joined on Aug 2014
#122
Originally Posted by JulmaHerra View Post
I find it rather difficult to see what public shrift about such issue would add to anyone. Except potentially giving an impression that there is something seriously wrong with whole hw-design, even if most users don't experience such problems.

Communications can easily be turned against you, as we have already seen in this thread - transparency should be something to improve things in community, so it's quite sensible to deliberate communications. Also, I doubt that community concentrating on issues like SIM-cards won't improve anything since those issues are completely out of community's hands. Therefore only sensible way is to just say, contact care and have it fixed.
Don't you think the people in this thread would have responded better to an explanation?

https://together.jolla.com/question/...e-lost-easily/

My point isn't even about what's right, but what would be the way to act in a manner that improves community perception, participation and persistence.

I don't think that, what we see in that TJC thread, is that way.