No. It was handled in simple and efficient manner: report was acknowledged, taken under investigation, root problem was found and users suffering from the problem were instructed to contact care. That was all that was needed.

Of course they could have given deep technical details about the issue, but still, everyone suffering from that particular problem would have to send their device to be repaired. So, for that part your version of transparency wouldn't have helped anyone but it might have caused problems if those details were misunderstood and/or used in hostile manner.