Thread: Discussing JollaOy strategy
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benny1967 is offline benny1967
2014-08-27 , 19:10
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#128
Originally Posted by pango View Post
Yes, they chose to withhold the root cause for whatever reason. We can only speculate.
I don't need to speculate. I know the root cause:
It's Part #B4876/III (soldered between the frame that surrounds the SIM card and part #F76a). The manufacturer bought it from 2 suppliers. One of those had issues with the material used.

Do you feel better now? Does this help?

No, most probably it doesn't because I obviously made it up. But Jolla's internal findings might have been exactly like this and therefore completely useless. (Which directly leads to the part in which Jolla can't make it public because it affects third parties, like their manufacturer and its suppliers.)

And I still wonder why we had all this fuzz about the SIM-card-holder, but not about certain other hw-related problems that I noticed were common. Maybe it depends on who's affected and how much of a troll he is.

Originally Posted by pango View Post
We don't need stories or fairytales, but starting with a simple, honest, transparent truth would be a good start.
That's what we always got. Or do you have any proof that any of them were lying to us?

Originally Posted by pango View Post
I find that people respond to open status updates far better than silence or "we can't tell you anything" stuff.
I may direct your attention to the very thread you pointed to: The one "people" I have in mind didn't respond well at all to status updates.

Originally Posted by pango View Post
And if you think this is just my illogical rambling, just look at those comments. People are not very happy about the lack of explanation and the fact that the case was locked mid-stream a couple of times, and it is hard to blame them.
People were angry that their phones didn't work after they'd waited for so long... and that's fully understandable. As I said, I'd have been furious, too. One person chose to make a drama out of it and has been a PITA ever since.
 

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