maemo.org - Talk - View Single Post - Discussing JollaOy strategy

pango	2014-08-27 , 19:56
Posts: 114 \| Thanked: 37 times \| Joined on Aug 2014	#142

Originally Posted by benny1967

In which way?

It would have helped those users understand what they were sending their phones in for (do I send it in or keep using my in-house fix or whatnot). It would have helped those waiting for the solution to have some inklings of the process. It would have been a nice gesture, as opposed to not explaining is now just weird, which would have been good PR. Besides, it would have been the right thing to do.

Originally Posted by benny1967

If it's not about the SIM-card-holder at all, what is it about? Egos?

It is about more transparency helping Jolla's public image and their community.

Originally Posted by benny1967

You blamed them of not telling the truth. Plus this:

Did I? Certainly that has not been my intent. I do think Jolla refuses to tell reasons in many cases, but I don't think they lie.

Originally Posted by benny1967

This is exactly the issue with being open and transparent: It turns against you. There's no sane reason to assume Stefano would pretend to be clueless when behind the scenes they already had relevant information. Why would he do so? To make a fool of himself? To give people reason to accuse Jolla of being unable to do their job? Absurd. Still, because this one post in February wasn't what people wanted to hear back then, people create all sorts of myths and accuse him of not telling the truth. You cannot hold him responsible for your fantasies.

No, he could have offered an explanation and that would have been that. He did not offer that explanation and hence I pointed it out. For whatever reason, the explanation was silenced. But that's beside the point anyway. My point is far more general than about any SIM card holders. I think Jolla has chosen a quite secretive company culture where unpleasant issues are rather kept silent than discussed at all openly, and I think they would benefit from a change of that policy/culture. It really is, my intent, a suggestion that I believe would be helpful for them.

Originally Posted by benny1967

So, as you own example shows, it would have been better not to say anything at all than to tell the truth. Haters gonna hate anyway, no matter what you do, but if you remain silent, at least they can't turn your own words against you.

No, it doesn't show that. Saying nothing to all those waiting people would not have been good either. Why not just be honest and tell them a real reason? You don't have to spill all beans to do it nicely, but to not give them anything as a reason, that stings especially.

That's not transparency, that's for sure, but more importantly I don't think it is very good for Jolla's image or their progress either.