I think some people are making way too much out of the pre-order and initial shipment issues. If people go back to the ordering process at the end of November, they were told "Order before December 2nd and you'll get your phone in December". That was the promise and for the vast majority that is what happened. Yes there was a big gap in the middle when people didn't seem to get any and yes DNA had them in store before some pre-orders shipped. But ultimately, they shipped. Obviously something went wrong in that process but really, cut them some slack - 1st product, new processes, new Magento based store (not the most reliable IME), pre-Xmas with overworked staff and international postal services. They seemed to have worked like mad to get back on track. Jolla's communication was maybe too transparent. They perhaps should have just kept to their " in December" promise when asked and next time no sequential order numbers ;-) Or maybe I'm just way more patient?