I think I have provided examples on this thread, but just a quick look more at the SIM card update from Jolla: "After investigating this thoroughly we have been able to isolate the root cause. Should you encounter any SIM related issues, please submit a request to Care and they will help you." Here's a bit more transparent version: "After investigating this thoroughly we have been able to isolate the root cause. Turns out there is small amount of left flanges missing from an early Jolla batch. In such a case, we'll install a left flange at no cost as part of warranty service. Should you encounter any SIM related issues, please submit a request to Care and they will help you."