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Posts: 114 | Thanked: 37 times | Joined on Aug 2014
#330
Originally Posted by nodevel View Post
And again, I mentioned few posts beforehand, that companies do discuss such level in detail only if there's a recall.
Well, that's not really true either. A company like Toyota goes to that level in a recall, sure, but smaller companies can be wildly transparent. Just check out what Fairphone is doing, to use the example we have been discussing. They seem to be doing a lot of stuff people here said would be impossible. And that's, of course, in reality, far from the only such organization.

Originally Posted by nodevel View Post
Thanks for raising another point against making such information public - people like yourself would be all over forums, complaining that "Based on the info they've given, that should have definitely make a recall! Look at Toyota, they did not screw customers like Jolla did."
Recall is a pretty clear-cut thing, though. Either there was a need to recall a faulty batch, or there was not. (I'm hoping there was not.) I hope you are not suggesting unethical behaviour that would recommend hiding a recall need? Or are you?

Lack of information resulted in this conversation, though. Not abundant information. Jolla indeed seemed quite suspicious when they just shut that TJC thread down without any explanation. Perhaps that was reading too much into it, but again that goes to my point why secrecy and transparency must be balanced. In that case, and others, I think Jolla has failed to find the balance.