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n900user259's Avatar
Posts: 155 | Thanked: 309 times | Joined on Apr 2010 @ The Netherlands
#249
Originally Posted by pichlo View Post
A somewhat extreme example to illustrate how it feels to a common customer:

You come to a kebab stand and make your order. The kebab man makes the kebab for you, sticks it in front of your face, then whisks it away. He repeats the same thing two more times and in the end, he throws the kebab at you. You are about to open your mouth and speak when 5 kebab man's friends pounce on you with the words,

"What are you complaining about? Did you want a kebab or not? Did you get it or not? We did not even see you paying for it. So shut up and be grateful for the grace from the heaven that you, unworthy slime, have been given!"
I don't think this example really hits the mark.
It fits better if the kebab man says " You are my very special friend! I give you a special discount because you are my very special friend!". And he does so a couple a times.
Then the next time you walk in the joint you see that you're not his very special friend anymore becasue everybody is getting the discount.

This kind of behaviour results in a strange psychological effect that makes people that actually have gotten a discount think they have been wronged. And on a psychological level that may even be true. But I'm no shrink so don't mind me
 

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