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Posts: 29 | Thanked: 34 times | Joined on Jan 2015
#253
I had ordered a 'kebab' and as it did not taste me after all that 'pouncing' I threw it back to Jolla!

Long story:
I backed a tablet via indiegogo campaign, as I liked the idea of an "open source" tablet
I thought about also supporting Jolla further (having no need for a new phone and fully aware about its HW failures and the unfulfillness of the OS) and bought it for 249
then they came up with the "special discount" of 199 for indiegogo tablet backers
as the phone did not yet arrive I thought I would be able to receive it for the same price
as there is a 14 day online buy give back the phone could have just been denied at delivery or simply sent back
and I could have ordered via indiegogo for 199
but instead I asked Jolla (like peterleinchen pointed out) to refund partially
they came up with 'hey wait we will take care' and offered some plastic halves
I rejected and asked for an answer in time, they refused/decided to not answer in time
I waited until last minute of indiegogo campain but Jolla kept quiet
then I decided to NOT order once more (which could have been the dumb-mass-customer way | and in this case more proper and easier way) and wait for them to answer
once more: I had ordered tablet, so was fully allowed to order for 199 and at the same time had all the rights to send the other one back
it could have saved a lot of work on both sides if they just cooperated, but hey ...
as there came nothing adequate from their side after a few iterations/escalations I decided to send the phone back (as I did not feel to be treated 'fairly and equitably')
I asked for a full refund for the tablet also, as I refuse to use products of companies of such kind
as the tablet was ordered via indiegogo they said not possible
so anybodyin DE wants a Jolla tablet as they come out please contact me

Now they no money at all!
 

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