Thread: Jolla discount codes
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lokai is offline lokai
2015-01-07 , 08:11
Posts: 29 | Thanked: 34 times | Joined on Jan 2015
#312
Originally Posted by dirkvl View Post
As a company you cannot please all people -by definition- but you can please 85% of people if you work very very hard.
True.
You cannot compensate people afterwards if you reduce your price, but you can deliver people what you promise -or more- at the point of ordering. Other people maybe get more for the same price one day later, but such is live.
Also true. But:
day0 order the tablet
day1 order phone for normal price
day2 (new) discount for tablet backers
day3 phone arrives (or has not yet arrived at all), due to 14-day-online-give-back right, now it could be sent back and order via indiegogo:
lots of overhead for both parties, instead an accomodating refund would be easier
Jolla denies and says all users to treat 'fairly and equitably'! Really???

In the end it was not that 50 something but the behaviour of the Nokia (erm Jolla) customer care!!!

btw.: what do you think how many phones they sold for normal price the last weeks/months? Only real hardcore fanboys would have paid that amount of money for that HW.
Last edited by lokai; 2015-01-07 at 08:18.