I do not know Dave's background so I cannot answer for him but based on other people's reports and my own experience, I can assume the following:

- So many bug reports sent to Jolla via the "official" channels have gone down the black hole with no reaction whatsoever that people have given up on those channels.
- Here is someone who claims to have a direct link to someone inside Jolla, thus with a hope to bypass those useless channels and actually get some reaction.
- Why not seize the opportunity?