The Clean Up file was not in the list, so I could not run it, I'm afraid.

I got so fed up with it that I did a NSU and discovered that there was a new software version available for download, so did it. No backup taken, no restore needed. Virginal machine (though I noticed that it remembered the time and date afterwards - though this could be a physical battery maybe).

Now going back to Canola, went to the website, followed the three stage instructions, same result. I get a window saying it's downloading 6.88MB file, then no progress bar filling, and after a couple of minutes "Downloading Canola2 failed" window and one button "Close" to select.

This is exactly what happened before I updated the software - every time. After the "Base" stage of the procedure, am I supposed to do something else? It just seems to download and install then nothing.

Thanks for your help

Tim