In short version, not only to give PR by sharing info, but also not hiding bad things under the table, we do not need to know all details and infra from inside, but some delays and hickups are important to people who wants to make commitment to OS. There are a lot of things in history of jolla that repeat themselves self, but as it's not brought to attention (or even shadowed by good PR with a lot of big words like "trasparency", "openess" and "unlike") no one pay attention to them. There are few things that were promised and discussed and still have no answers. As starters the code that was promised to be open (for now we only got browser). As well as there are still a lot of restrictions and no paid apps, which were discussed and promised for a while ago too, but no update and if people ask questions after a lot of silence and only with a lot of attention we get general postpone answer. Same with latest update with no HW specification, btw phone's HW were reveled too late too (not all inof was provided before preorder).
You can see how even on their own TJC not all questions with a lot of votes get proper attention, while those a smaller and/or those who can benefit them to look good. I know you can say about half glass good or half bad. And that's why i always try to remind to look at the bad side too, do not forget it and try to change it to make it full glass of water.
Let's be rational and see that there is almost to none 3rd parties applications and few hackers and indie devs around, and platform is here for a while now. And you can always say that they are small company, but my point is that not only made it more difficult for devs, they pushed them away in many senses. They were building on skills and users from TMO, while to make device also to end users and to have sort of control (closed parts, less engagement, no roadmaps, bugtracker (do not call TJC bug tracker, as it's q-a platform, not even forum or wiki). While they talk about openness and transparency, it's more like just PR words.
Though i still do there are a lot of talents there (mostly devs), but gathering talented people together does not make it good company.