Thanks for any minute you're able to put on this we really appreciate. As most of the users facing problems are not that linux-savvy it's even harder to get debug info from them.
for me it would be just a big tar.gz file and unpacking it would install it with a wizard (to already configure media folders, safe modes, where to store things etc)
Canola is a hobby project here, so while working on it we do need to do "commercial" work to pay the bills , so you get the dimension of the problem : /