View Single Post
Posts: 27 | Thanked: 16 times | Joined on May 2015 @ Finland
#355
Originally Posted by peter-berlin View Post
Thanks for the quick answer.

I've done it with subsequent text yesterday.
After a software update I had to reinstall WhatsApp. Now I receive the error message: "... is no longer approved for our service". What happened and what can I do???

WhatsApp Support wrote:
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.

So I think I have to wait and see what happens...
Note that you have to send that email straight from WhaysApp appliction. So: Install android WhatsApp. In app there is somewhere button "contact support with email". You have to press that and then write your email (where you say you have never used any unofficial whatsapp client and you are very confused). Because if you just send email from your Email app or browser, they will never answer or unban you.
 

The Following User Says Thank You to Saurus For This Useful Post: