let's say... sometimes. There are quite a few ”sailors” on tjc, but they have some strange way of deciding which questions to answer.
Usually they are really helpful with technical questions.
They don't like to answer questions about roadmaps or their plans for the future, though.
perfect example is the thread about paid apps support - it was started by a Jolla employee, has become one of the
most popular questions - and then it took almost two years [EDIT: 15 months, I was exaggerating a bit... /Edit] until cybette posted the next “semi-official“ comment - basically saying “we are doing something, but I can't tell you what and when it will be done”...