I would disagree, when they informed us about delay, community took it pretty well and with understanding.
And i think most people should at least know what to expect. With best and worst case when it can happen. E.g. "We had a delay and certain problems that we need to fix before release. We hope they'll be solved till X, but it can take even more time and we hope till Y we'll send fore sure. If there would be other delays, we'll inform you as we know our selves."
But currently you "believe", there are no HW problems. I don't think there is such thing in "believe" there is no HW problems in campaign that already was delayed 2 months. I don't think there should be any misunderstanding and no certainty at the point of the "product already should be released, but we had a small delay"

As well as i'm pretty sure there are delay, as no promised details to screen were given and all we got was "better" display. I don't think that company can use this "better display" sentence while they do not provide specs of new display. It sounds like mom telling her kid, that she wouldn't buy him a toy, as she'll buy one day better one, just not to upset him and do not tell the truth that he probably wouldn't get this toy.

Is it? And if there are still problems? So everytime it will be "oh, it's too late we'll release next month anyway" and this "too late" can actually be several more months. Better to do things later than never!

Small company? Please check other indie and smaller devs/companies at kickstarter, where they inform people and do all the stuff.
You don';t even need to go far away and check how TOHKBDv2 was handaled. 3 people not only packed every part (afaik they even soldered a lot by themselves), but kept people informed and communicated more than Jolla that have people, whose job is to communicate and responsible for PR. They have few people related to community and communication. This "small company" and "limited resources" are starting to sound as every excuse. But again, they know of their resources and abilities and they should this through BEFORE they make campaign.

They put themselves in this situation. And funny thing that it is happening second time. I think it only shows that they as a company should at least learn on own mistakes and do not repeat them everytime.
They made huge campaign and PR and even used wrong wording as "opensource" and "community driven" (right.... driven.... as in money, but where community has no F# clue what's going on), but after money were gathered — few posts and silence. Sounds like any campaign of politician before vote
And yes i expect from any company that respects itself and customers to even share failures and problems (sure in proportions), but if person who has no second though to ask money and make promises, but have problem to take responsibility(and informing of problems is responsibility), only shows something, right?

You can make assumptions about them 100% opensourcing and that that's what takes time, but we hear about opensourcing from day one (before we even got phone) and what was opensourced? Even promised parts are still closed after several years.

I think people should start to process some info and look to the facts and stop just "believe". If it looks like a duck, smells like a duck and quacks like a duck, probably it's a duck.