View Single Post
Copernicus's Avatar
Posts: 1,986 | Thanked: 7,698 times | Joined on Dec 2010 @ Dayton, Ohio
#616
Originally Posted by MartinK View Post
I disagree - just check the comments on the latest tablet related article on the Jolla blog.
Most of the negative/angry comments basically say "I would be okay with it if you told us sooner & provided progress updates more often". So the issue is the exact opposite - providing too little information too late.
Personally, I don't trust those comments. When I look at that blog, I see that as Carol replies to the angry comments, she's getting even more (and angrier) comments in response. I don't think anything Carol (or anybody else) would have said or when would have changed what the folks are saying on that blog.

And honestly, any rational person would have seen the display issues described at the start of the year, along with the delay in the target release to July, and known not to schedule their vacations around it (or for goodness' sakes purchase it for someone's birthday, as a few seem to have done). People don't seem to understand the realities of the design process; if you ever give out an estimate for completion of the product, people take it as a hard fact, and then get up in arms when that estimate shifts.

I think openness is great; but I would propose to Jolla that they NEVER EVER give out dates of any sort ever again. And, in fact, it might benefit them to only be open about their products after they are released, because appeasing the peanut gallery in the middle of the engineering process just isn't worth it.

Last edited by Copernicus; 2015-07-25 at 22:13.