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n900user259's Avatar
Posts: 155 | Thanked: 309 times | Joined on Apr 2010 @ The Netherlands
#3352
I'm currently experiencing problems with my Jolla account. For some reason I got logged off on my phone and the account didn't want to activate again.
I checked the account on: https://account.jolla.com/registration/login/
I could login and everything seemed ok.

So I send Jolla caredesk a message. They replied that they checked my account and everything should be ok and that I should read the information on: https://jolla.zendesk.com/hc/en-us/a...test-OS-update
before logging into my phone (oh, and they advised a reboot before logging into my phone again).
So before logging into my phone again I read the article which suggests to check your account on a PC via: https://account.jolla.com/registration/login

So I tried it but I couldn't login this time. I clicked the 'Forgot password' link and received an email with a link and a reminder about my username.

However it wasn't my username they send but a username from somebody else.

Anybody else currently experiencing problems with accounts? Because I think Jolla has got some DB issues to solve.
 

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