Still, the product is in the center of everything - no amount of pr, respect, good deeds, ecosystem or communication will help if product itself is not improving. Sailfish has been improving a lot. There are things that still need attention, but if you only concentrate on bits important to you and disregard everything else that has happened with the platform, you are not painting the whole picture - this is why I don't really recognize my own device from descriptions of some posters here. It's all negative, completely, utterly negative concentrating on everything that can be turned to negative without even a hint to anything even remotely positive. That's what makes this place quite tiresome at times and that's why I have lost most of my faith in communities.

As for comparison to cars, to be successful, the car needs to be good in what it's intended to do. If it's not, there will be no brand loyalty, no matter how much effort is put into communication. However, being a Saab owner I do recognize the pain of not being able to tinker with everything in car when manufacturer has deep sixed and it's designed in certain fashion. But ultimately, the product needs to perform, it's the baseline on top of which everything else is built.

During previous s***tstorm I asked, what is it you want them to communicate, if they have nothing concrete to announce? "There is problem with x and y, we need to fix them." Yeah right, everybody knows already that there are problems and that they need to be fixed. Ambiguous announcements don't do any good and arbitrary schedules neither as they will lead yet another disappointment when something unexpected prevents delivery on that schedule and at least part of community takes those estimates as God's promises to His people. So, it's mostly about expectations - you seem to be one of those expecting every single detail to be poured out for gossip and bemoaning. I expect delivery above everything else. So even if I'm definitely not happy with yet another delay (as I actually have a need for that Tablet), I don't want some communication just for the sake of it. I want communication only when there is something relevant to disclose. Chit chat is luxury for those who don't have anything more important to do. But that's only my take, your take is different.