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Jolla unable to service in-warranty phones?
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nieldk
2015-09-30 , 16:34
Posts: 1,298 | Thanked: 4,322 times | Joined on Oct 2014
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25
Originally Posted by
mosen
Maybe bypassing Jolla Care and
directly ask at mobylife.fi is an option
?
I would say no!
1. Jolla is responsible
2. If they cant fix, a new device, or refund (if it is warranty covered = factory fault)
In either case, warranty or paid repair, they should be able to help, in reasonable (thats the consumer rights)
I smell a joint lawsuit coming up.
PS! I wont need their service. I use the devices as long as they work and then to the trash. But, it will influence further purchases from Jolla for sure.
The warranty, repair and not least no battery situation is just plain uacceptable, and I doubt even legal doing business this way.
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