My sentiment exactly. That's about as earnest of a communication from Jolla as I've seen thus far; and it works. It's honestly hard to argue fact or humility - but I've seen both done in these parts.

The charger debacle, I have had multiple chargers never used, still in the box from prior tablet purchases and/or test devices. I have a beefier charger I purchased that I like that does what I need.

Back to the communication - this kind of communication works. If I have questions, it seems as if there's a channel if I don't accept the information in front of me or if I have questions.

Now... let the unnecessary bitching commence...