Dear PayPal,

I made a payment of €xxx.xx EUR on xx xxxxxx 2015 to Neo900 UG, Transaction ID: xxxxxxxxxxxxxxxxx.

I understand that PayPal have frozen these funds in a "Reserve" on the recipients account in order to protect my rights against any risks. My understanding is that the funds have been frozen due to a dispute between yourselves and Neo900 UG as to whether this transaction constitutes as presales or as a donation for a crowd funded project.

From the very beginning, Neo900 UG made me fully aware that this "down payment" would be treated as a donation towards sourcing risk components for this crowd funded project. I am also aware that as this payment is a donation, I may not receive the final product in the event of project failure. Having said that, I do not want this project fail and it concerns me that by PayPal freezing the funds, you are directly affecting the outcome of this project and are contributing to its possible failure.

Please release 100% of the funds to Neo900 UG for the purpose they are intended to be used for.

I confirm that I have read the Neo900 UG Terms of Service [1], I acknowledge that it is a crowd funded project and I understand the risks associated with it. I also waive any rights to roll back the transaction unless PayPal fails to release the funds to Neo900 UG.

Thank you in advance for the attention you will be giving to this matter.

Kind regards,

xxxxxxxxxxx

[1] https://my.neo900.org/index.php?id_cms=3&controller=cms&id_lang=1&conten t_only=1