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peterleinchen's Avatar
Posts: 4,118 | Thanked: 8,901 times | Joined on Aug 2010 @ Ruhrgebiet, Germany
#2971
Originally Posted by MartinK View Post
Yes, that's exactly the issue - even though it might be perfectly legal to not ship anything to the campaign contributors, that still does not mean many of the ~10 000 contributors will not be angry and a lot of ill will won't be created.

You can see this quite often when big companies revert unpopular decisions - the stuff they tried to get away with is perfectly legal (they made sure of that) but that does not mean it won't make a lot of people (your customers) angry with a big potential backslash.

Also some people did preorder the tablets after the crowdfunding campaign ended, which is probably legally binding. I can actually see a scenario where the people who preordered might get their devices sooner (or at all :P) than the people who joined the crowdfunding campaign.


Yeah, sounds sensible. I would go for nr. 2 BTW.
Right!

It is not-a-like-TOHKBD2-campaign or similar where a failure would have been accepted!
But it is a COMPANY who called for money.

Especially the Lastu cases and shipment costs are a non-discussable refund if wanted. And about device refund I guess an agreement could be: xx% off for development, rest for refund.

BUT I would choose option #2, too.
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