Interesting that you have info that they made decision. But if they made it why did not they share? And what should be done if there is no option? You are telling that they can't please everyone but at the same time you are telling that they want not to hurry and please everyone, which is mixed message from you :P
Or would it be acceptable by you to get answer in next 2 years?
Because this "soon" is always at least few months and after it we get another "soon". What is the reason to postpone it - they failed and there is no winning option here for them. They can't deliver tablets in near future, they can't refund - just tell me what's the point to wait? Would time resolve the issue?