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Posts: 285 | Thanked: 1,900 times | Joined on Feb 2010
#4094
Originally Posted by ZogG View Post
Interesting that you have info that they made decision. But if they made it why did not they share? And what should be done if there is no option? You are telling that they can't please everyone but at the same time you are telling that they want not to hurry and please everyone, which is mixed message from you :P
Um... they made a decision that not everybody will get their tablets and they will offer something to compensate it (or they were forced to make such decision, that's the part we don't know for sure). Also they said that "Now we finally have a resolution agreed and we're now preparing the practicalities and the communication. An update should be out in a few days (next week)", but last week they said there are still some practicalities to sort out, which IMO is stupid - even if there is a basic agreement, it should be a secret until every detail is ironed out. It's mixed because not everything is complete and yet something was leaked out before everything is finalized. Which understandably creates confusion and frustration.

Or would it be acceptable by you to get answer in next 2 years?
No. My current phone won't last that long, I'll be replacing it during this year. I haven't yet decided which way to go. Neither does Jolla survive that long if they cannot resolve the tabletgate in one way or another.

Because this "soon" is always at least few months and after it we get another "soon". What is the reason to postpone it - they failed and there is no winning option here for them. They can't deliver tablets in near future, they can't refund - just tell me what's the point to wait? Would time resolve the issue?
Time won't resolve it. If they think they will have some resolution in next month that does not include the option of not offering anything to anyone, they should take the chance. If they don't, the company is as good as dead. And as in every other aspect of life, survival is always a priority, be it ugly or not. But to tease that you have a solution when you in reality don't yet have it all ready is plain stupid.