maemo.org - Talk - View Single Post - Jolla Tablet Refunds (latest developments)

	Copernicus	2016-01-27 , 17:00
	Posts: 1,986 \| Thanked: 7,698 times \| Joined on Dec 2010 @ Dayton, Ohio	#4131

Originally Posted by ZogG

So company should not treat their customers as customers?

Were we the customers they really wanted?

They should sell phones to martians?

It'd give them just as much income. (Perhaps even better, as they'd have racked up fewer losses...)

And btw how exactly they treated us like customers, supporters or fans?

Way back in the beginning, they did try to drum up interest by attending events, setting up TJC and their blog, and posting lots of tweets. As time has gone by, all these things have diminished, though; rather than increase their communications with this "community", they have decreased it, which only makes sense as this community is not who they are trying to make into their customers.

On other hand Jolla had a huge community of 3rd party devs, hacker and so on, who could help to make OS, HW better and develop a lot of features and 3rd party apps, but for some reason those people slowly moved on and only few left.

Which is only proper, as Jolla's business plan was to sell an OS made by themselves to hardware manufacturers. Collaboration with open-source devs to create an open product was, so far as I can tell, never a central feature of their plan.